Smarter Reimbursement. Stronger Compliance.

Automate reimbursement and substantiation with intelligent claims processing that delivers speed, accuracy and peace of mind.

Reimbursement and substantiation shouldn’t be a burden on your team or your participants. Lumelight’s Crossover Claims solution simplifies the path from claims to payment by validating, formatting and matching claims with precision. Whether reconciling against card transactions or preparing files for TPA systems, we help ensure each claim is clean, compliant and ready to move.

  • Matches eligible claims to card transactions, achieving substantiation rates as high as 98%
  • Filters out claims that fall outside eligibility, enrollment periods or plan runout dates
  • Standardizes multiple formats into a clean, import-ready file for industry-leading platforms
  • Reduces manual substantiation requests and participant touchpoints
  • Customizable rules engine supports your specific plan setup and administrative requirements
  • Secure processing built on HIPAA-compliant and SOC 2-audited infrastructure

Ready to eliminate reimbursement headaches and simplify substantiation?

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We handle the complexities of benefits compliance and administration, empowering you to focus on what you do best.